> For the complete documentation index, see [llms.txt](https://codico-dispatch.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://codico-dispatch.gitbook.io/documentation/system-settings/booking-limits-and-rules.md).
# Booking Limits & Rules
Deadlines, automatic assignment, payment rules and booking hours.
**System Settings → Booking Limits & Rules** controls how bookings are accepted, changed and assigned. The page has four groups.
Booking Limits & Rules (values hidden in the demo).
## Operational Rules
| Setting | Meaning |
| --------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------- |
| **Booking edit deadline (in hours)** | Minimum time before the trip to make changes. Admins are exempt. |
| **Booking cancellation deadline (in hours)** | Minimum time before the trip to cancel. Admins are exempt. |
| **Booking acceptance deadline (in minutes)** | How long a company has to accept a booking on automatic assignment. |
| **Edit / Cancellation / Acceptance deadline (city taxi, in minutes)** | The same deadlines for city taxi rides. |
| **Edit / Cancellation / Acceptance deadline (delivery, in minutes)** | The same deadlines for deliveries. |
| **Acceptance deadline (urgent orders, in minutes)** | The acceptance time for urgent bookings. |
| **Urgency period** | How close to the trip a booking is marked as urgent. |
| **Allow offer price (hours)** | The period in which companies may offer a price. |
| **Booking date term** (also for city taxi and delivery) | Minimum lead time before the trip starts. Admins are exempt. |
| **Auto-assign max radius (km)** | The maximum radius for automatic assignment. |
| **City taxi maximum radius** / **Delivery maximum radius** | The maximum zone radius in kilometres for city taxi and delivery. |
| **Default partner commission (%)** | The commission given to new [referral partners](/documentation/people-and-companies/partners.md). |
## Booking Form & Display
| Setting | Meaning |
| ------------------------------------- | -------------------------------------------------------------------------- |
| **Full address only** | Customers must enter the exact street and house number. |
| **Redirect to cabinet after booking** | Sends the customer to their account after booking. |
| **Cabinet uses new widget** | The customer account uses the new booking form. |
| **Vehicles show discount price** | Shows discounted prices on vehicle classes. |
| **Enable "Lady-ga" vehicles** | Adds a "Lady-ga" label; these bookings are assigned only to women drivers. |
| **Show full price** | Shows the full booking price to subcontractor companies and drivers. |
## Business & Automation
| Setting | Meaning |
| ------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Cash allowed** | Customers can pay in cash. |
| **Auto assign to companies** | Assigns a booking to a company right after payment. |
| **Auto-assign driver** | Offers new bookings to the nearest driver in the app. If the driver rejects or doesn't answer, the next nearest driver within the radius gets the offer. |
| **Driver offer accept window (seconds)** | How long the offer stays on the driver's screen. Swipe right to accept, left to reject. Default 15. |
| **Auto-cancel if no driver accepts** | Cancels the booking for the customer if no driver accepts in time. When off, the booking is rejected or falls back to the company. |
| **Auto-cancel if no driver within (minutes)** | The total time from the first offer until the booking is cancelled. |
| **Auto-refund** | Refunds the full amount automatically on cancellation. |
| **Booking allow price override** | Allows the price of a booking to be changed. |
| **Show invoice only after payment** | Shows the invoice only once the booking is paid. |
| **Zone-to-Zone Mode** | Calculates prices and availability by [zones](/documentation/locations-and-rules/custom-zones.md). |
| **Zone resolver considers division** | Uses the division when finding zones. |
| **One price for transfers, city taxis, and deliveries** | Uses the same prices for all ride types. |
## Booking Form Availability
| Setting | Meaning |
| ------------------------------------------- | ------------------------------------------------------------------- |
| **Scheduled task time (GMT)** | When the daily background tasks for bookings run. |
| **Disable booking** | Stops all new bookings. Administrators can still book. |
| **Disable booking daily from / till (GMT)** | Stops new bookings during these hours every day. Admins are exempt. |
{% hint style="warning" %}
Times in this group are in GMT. Convert them from your local time.
{% endhint %}
---
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